Changelog 'FullService Release 1.1 PC' + FAQ


Hello, Masters~!

It's been quite an eventful launch for Full Service, and we appreciate everyone's support so far! We'd like to thank the community for helping us also identify game breaking bugs on launch. So for this update, we're going to address some of them to improve everyone's experience!

Please redownload the game! 

Changelog (2020/02/24)

  • Fixed a bug when going out with Okan where the game crashed due to the incorrect sprite being set.
  • Fixed a bug in the secret route where the game crashed due to the incorrect sprite being set.
  • Fixed a visual glitch in Lenga's Perfect End where an image appeared on the screen and did not disappear when it should have disappeared.
  • Fixed certain CGs not appearing in the gallery.
  • Fixed a background inconsistency in the post-game initial story where the restaurant BG appeared in a scene with the bartender when it was always the café BG before.
  • Fixed a bug in the game's general Bad Ending where the story continued after it when it should have ended.
  • Fixed a bug in which the skip button not being available after rolling Kachapon.
  • Fixed a bug in which the quick menu disappeared after exiting Kachapon without rolling.
  • Attempted to optimize game code to fix performance issues.
  • Nerfed the amount of money you could get in the minigame by half, due to reports that you could stockpile too much of it too easily.
  • Made Oki/Okan available in more days in the 6th and 7th week, due to reports that it was too difficult to raise their affection enough to invite them to Rald's party.
  • Added missing item (chocolate) to the gifts.
  • Attempted to fix a bug that was causing random crashes and breaking game flow during the free phase.
  • Added a Heart HUD Element that indicates you current heart level with a character.
  • Removed wrong art being displayed at a secret ending.
  • Fixed a crash that happened when checking one of Keoni's CGs in the gallery.
  • Other minor bugfixes.

We are also aware that the log button prompts to quit the game. There's no log functionality implemented at the moment - it actually wasn't planned - but we'll add it in a future update.

Mind that some updates may break old game saves, and though this one in particular shouldn't, if you face problem loading old game saves, we recommend you to start the game from the beginning.

Note: For gallery related bugs, please go through the scenes again to unlock them.

Changelog (2020/02/25)

Due to some feedback, we added another update. 

  • Fixed bug in which sprites wouldn't light up when characters were talking during invitation event.
  • Fixed a crash in Lenga's Perfect End.
  • Fixed crash in the secret route's ending.
  • Fixed crash happening when you went back to main menu in certain parts of the free time session.
  • Fixed a CG showing for more time than needed in Remi's last Heart Event.
  • Fixed a crash that happened when hovering chocolate in the gifts screen.
  • Added an option to enable/disable the minigame in the config menu. Disabling it will disable even the "Yes/No" prompt, while enabling would make the prompt appear like usual and lead you to the minigame if you select "Yes".
  • Other minor bugfixes.

Changelog (2020/02/26)

  • Actually fixed the Bad Ending not ending when it should this time.
  • Fixed a little text display bug in the night before Schwarz Party if you didn't invite anyone.
  • Added a functionality to the gallery: now you can go to the next or previous pages using arrow keys.
  • Fixed some more bugs of CGs not showing.
  • Added a CG and a hovering FX to the Secret End.
  • Fixed some more CGs not being displayed in the gallery.
  • Change the cursor for a new one that blends less with the backgrounds.
  • Other minor bugfixes.

Additional Note: The After Story CGs are already registered in the gallery, but cannot be unlocked yet. They will be unlockable once the update with the After Stories rolls around. So only report CGs not unlocking in the gallery if you go through a scene and it doesn't show there.

Frequently Asked Questions

We've been receiving questions as well and have opened a Frequently Asked Questions section through our zendesk! 

https://herculion.zendesk.com/hc/en-us 

If you have issues loading your game, or issues with other matters, please check through the FaQ first. 

You may click Full Service Orders for issues about your order, or Technical Questions if it 's about how to run your game.

New Full Service Orders Articles:

New Technical Questions Articles:

Files

Full Service MAC 1 GB
Version 6 96 days ago
Full Service Windows + Linux 1 GB
Version 7 96 days ago

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Comments

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(+1)

Does anyone know how to unlock Shwarz Mansion location on the map and how can one visit it?  
I did figure out that Police Station gets unlocked if you follow Oki/Okan true ending.

How do I convert the language to Japanese

(+2)

Thanks for the prompt update. I do appreciate.

BTW, these seems still problems with unlocking CGs of Hisami Endings. The CGs are not unlocked when I went through the scenes. I simply loaded the save in 1.13 for the endings, which used to lead to a program error in the earlier version. Do I need to start a new game to unlock? That will be, uhh, a little bit upset.

Striker here. I can confirm the CGs of the Hisami Endings have a problem right now, and those will be fixed in 1.14 - are already fixed in code. Furthermore, his bad ending should not lead you to choosing other endings - it was supposed to end there at that scene, but the flags were glitched. In the next build, loading a save a little before his ending should let you unlock the CGs so long as you see the scenes again - even if you skip through them. I'm sorry for the trouble.

I have paid for this game but fail to receive download link? And I bought it twice, could you return me the second payment?

Could you please contact our Zendesk about it? You can contact us through here: https://herculion.zendesk.com/hc/en-us

I have delivered my request but have not received your reply still. 

I don't know if its just me, but Xavier and Jacob seem to have the same exact lines?

Yes, this was a bug in previous versions. The most recent one should have fixed it.

Hey, I came across this error in my playthrough of Lenga's good ending. Has this bug been addressed yet in the new update? I am playing a save file from before the update. I would appreciate you getting back to me as soon as possible, please.

[code]
I'm sorry, but an uncaught exception occurred.

While loading <'Image' u'images/fx/fx14.jpg'>:
IOError: Couldn't find file 'images/fx/fx14.jpg'.

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "script.rpyc", line 127, in script call
  File "str_22.rpyc", line 89, in script call
  File "lenga_perfect_end.rpyc", line 134, in script
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\ast.py", line 708, in execute
    renpy.exports.say(who, what, *args, **kwargs)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\exports.py", line 1345, in say
    who(what, *args, **kwargs)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\character.py", line 1142, in __call__
    self.do_display(who, what, cb_args=self.cb_args, **display_args)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\character.py", line 842, in do_display
    **display_args)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\character.py", line 591, in display_say
    rv = renpy.ui.interact(mouse='say', type=type, roll_forward=roll_forward)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\ui.py", line 297, in interact
    rv = renpy.game.interface.interact(roll_forward=roll_forward, **kwargs)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\core.py", line 2702, in interact
    repeat, rv = self.interact_core(preloads=preloads, trans_pause=trans_pause, **kwargs)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\core.py", line 3194, in interact_core
    self.draw_screen(root_widget, fullscreen_video, (not fullscreen_video) or video_frame_drawn)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\core.py", line 2094, in draw_screen
    renpy.config.screen_height,
  File "renpy/display/render.pyx", line 490, in renpy.display.render.render_screen (gen\renpy.display.render.c:6805)
    rv = render(root, width, height, st, st)
  File "renpy/display/render.pyx", line 259, in renpy.display.render.render (gen\renpy.display.render.c:3520)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\layout.py", line 722, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 166, in renpy.display.render.render (gen\renpy.display.render.c:4075)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 259, in renpy.display.render.render (gen\renpy.display.render.c:3520)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\layout.py", line 722, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 166, in renpy.display.render.render (gen\renpy.display.render.c:4075)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 259, in renpy.display.render.render (gen\renpy.display.render.c:3520)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\layout.py", line 722, in render
    surf = render(child, width, height, cst, cat)
  File "renpy/display/render.pyx", line 166, in renpy.display.render.render (gen\renpy.display.render.c:4075)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 259, in renpy.display.render.render (gen\renpy.display.render.c:3520)
    rv = d.render(widtho, heighto, st, at)
  File "accelerator.pyx", line 110, in renpy.display.accelerator.transform_render
  File "renpy/display/render.pyx", line 259, in renpy.display.render.render (gen\renpy.display.render.c:3520)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\image.py", line 500, in render
    return wrap_render(self.target, width, height, st, at)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\image.py", line 306, in wrap_render
    rend = render(child, w, h, st, at)
  File "renpy/display/render.pyx", line 166, in renpy.display.render.render (gen\renpy.display.render.c:4075)
    cpdef render(d, object widtho, object heighto, double st, double at):
  File "renpy/display/render.pyx", line 259, in renpy.display.render.render (gen\renpy.display.render.c:3520)
    rv = d.render(widtho, heighto, st, at)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\im.py", line 583, in render
    return cache.get(self, render=True)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\im.py", line 266, in get
    surf = image.load()
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\display\im.py", line 628, in load
    surf = renpy.display.pgrender.load_image(renpy.loader.load(self.filename), self.filename)
  File "C:\Users\PKMas\OneDrive\Documents\Full Service\FullService-Release-1.1-pc\renpy\loader.py", line 576, in load
    raise IOError("Couldn't find file '%s'." % name)
IOError: Couldn't find file 'images/fx/fx14.jpg'.

Windows-8-6.2.9200
Ren'Py 7.3.5.606
Full Service Release-1.1
Tue Feb 25 18:05:20 2020
[/code]

Hello, this bug has been fixed on 1.13. Could you please update to that?

Thank you very much ^^

Hello! tell me please, does Hisami have a good ending?  because I got on a bad one:( if there is, what do I need to do? because I always end up with a bad ending:((

Is it possible to buy the ost pack after already buying the game without having to pay the game again for $50? 

I will be looking into this with the team. Nonetheless, thanks for supporting us by buying the game.

hi i was playing the work minigame and it went halfway stress when it said the game was done not sure if thats a glitch or something

(1 edit)

There's a 60 seconds timer for the minigame. It ends when either you become fully stressed, or that timer ends. If it ended before, let me know because it might be a bug.

Is there any function or shortcut key that I could able to hide the text bar??It's literally a co*k-blocker when I want to save a screenshot. XDDDD

The H key is able to do that. We use most, if not all, of Ren'Py's default keybinding in our games.

(2 edits) (+1)

My game is extremely unresponsive to the point i have to wait half a minute for the next text. The update hasn't changed anything for me and it's still unplayable. Im confused on how this is happening when the Demo worked just fine and fluid for me. Does anyone have this Problem and/ or a fix?


What I've noticed though is, after i have played a scene, the game is fluid until that point, when i start over again. 

(+1)

I had the same problem but it solved now. Try to change the compatibility by right click the exe file choose troubleshoot compability if you are using windows. Click this link for more information. Hope it helps.

Hi! Thank you very much for your reply. I tried the compatibility troubleshoot but sadly it didn't work either :/

Sorry to hear that. I don't know what else to do. Maybe you can contact the herculion team for help. 

<trans oldtip="Is there an email that can contact you directly?" newtip="有没有可以直接联系你的电子邮件?">有没有可以直接联系你的电子邮件?</trans>

(-1)

I got the following error when viewing the Lenga good ending:

```
I'm sorry, but an uncaught exception occurred.

While loading <'Image' u'images/fx/fx14.jpg'>:
IOError: Couldn't find file 'images/fx/fx14.jpg'.

-- Full Traceback ------------------------------------------------------------

Full traceback:
  File "script.rpyc", line 127, in script call
  File "str_22.rpyc", line 89, in script call
  File "lenga_perfect_end.rpyc", line 134, in script
 .....

  File "/private/var/folders/9f/zmrqbxx51_dd1dgzyd135pxm0000gn/T/AppTranslocation/C76555E7-4299-4C56-9AE6-3CB4353DE851/d/FullService.app/Contents/Resources/autorun/renpy/display/im.py", line 628, in load
    surf = renpy.display.pgrender.load_image(renpy.loader.load(self.filename), self.filename)
  File "/private/var/folders/9f/zmrqbxx51_dd1dgzyd135pxm0000gn/T/AppTranslocation/C76555E7-4299-4C56-9AE6-3CB4353DE851/d/FullService.app/Contents/Resources/autorun/renpy/loader.py", line 576, in load
    raise IOError("Couldn't find file '%s'." % name)
IOError: Couldn't find file 'images/fx/fx14.jpg'.

Darwin-18.7.0-x86_64-i386-64bit
Ren'Py 7.3.5.606
Full Service Release-1.1
Tue Feb 25 10:09:43 2020
```

(+1)

Should have been fixed in 1.11. Please update.

(1 edit)

is there an only patch download or do I really have to download the entire game for every patch?

(+3)

If you download the itch.io app, you should be able to update it through it.

(+1)(-1)

Thanks for the update. Also, I think a guide would be very useful!

(1 edit) (+3)(-1)

Hello, where is the after ends and the animated CGs? Is going to show in the next update together with the log button? Because this is not the completed game, I want to play the completed game, so please. 

(+2)

They're getting added in an update, along with the After Stories (which contain them), which should be in a week or so. Don't worry, you will get them in due time.

Hi! How can I get into the post game content? I finish the main story line but not sure how to get into the post game? Thank for helping

(+1)

The current post-game content can be obtained by starting a new game. For the After Stories (which get unlocked after you get the character's perfect end) you'll need to wait for an upcoming update.

(-1)

And again... Waiting... Why didn't post the game with already everything on it and just correct the errors? Why released a incompleted game? Is just a curiosity.

(+1)

Because, they fist correct the bugs resported by the comunity, if they add the rest content and don´t fix first the bugs the game would be imposible to play. Regulary take around two to three weeks for fix all the bugs in all the games. For the moment is important report in the site all bugs you notice.

(+2)(-1)

Please, make a guide in the future.

And thanks for you hard work!!